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At Chapin Golfs, we respect your privacy and are committed to protecting your personal data. This GDPR Policy explains how we collect, use, store, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our website or services, you agree to the terms of this Policy.
We only collect personal data necessary to provide and improve our services. Your data may be used for the following purposes:
To process and fulfill orders.
To manage customer accounts and provide support.
To send order confirmations, updates, and notifications.
To personalize your shopping experience.
To improve our website, products, and marketing.
To comply with legal or regulatory requirements.
Depending on your interactions with us, we may collect the following categories of data:
Personal Identification Data: Name, username, or account details.
Contact Data: Email address, billing and shipping information.
Payment Data: Processed securely by our payment partners; we do not store full payment details.
Technical Data: IP address, browser type, device information, and usage statistics.
Marketing Preferences: Your consent for receiving newsletters, promotions, or updates.
We only collect data that is relevant and necessary for our legitimate business purposes.
Under GDPR, Chapin Golfs processes personal data based on one or more of the following legal grounds:
Contractual necessity: To process your order or provide a requested service.
Consent: When you have explicitly agreed to receive marketing or promotional materials.
Legal obligation: To comply with tax, accounting, or legal requirements.
Legitimate interest: To improve our products, services, and website experience.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Once data is no longer required, it will be securely deleted or anonymized.
We do not sell or rent your personal data. However, we may share information with trusted third parties to facilitate our business operations, such as:
Payment processors (for secure transactions).
Delivery and logistics providers.
Website hosting and analytics partners.
Marketing or customer service tools (with your consent).
All third parties are required to maintain strict confidentiality and comply with GDPR standards.
If personal data is transferred outside the European Economic Area (EEA), Chapin Golfs ensures that appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs) approved by the European Commission.
Transfers to countries with an adequate data protection ruling.
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data when it’s no longer necessary.
Right to Restrict Processing: Limit how we process your data under certain conditions.
Right to Data Portability: Obtain a copy of your data in a structured, commonly used format.
Right to Object: Object to data processing for direct marketing or legitimate interests.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please use the contact form available on our website.
Our website may use cookies and tracking tools to enhance your browsing experience and analyze traffic. You can adjust your cookie preferences or browser settings to manage how data is collected. For full details, please refer to our Cookie Policy.
Chapin Golfs implements appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, SSL encryption, and limited employee access to personal information.
We may update this GDPR Policy from time to time to reflect legal requirements or changes in our business practices. The latest version will always be available on our website with the updated effective date.
If you have questions, concerns, or requests related to your personal data or this GDPR Policy, please contact us through the contact form on our website.
